Well, this was not actually supposed to be Part Two. There was a Part Two, but this was not it. This was sort of…out of the blue.
Okay. Some may remember the Part One where I briefly described the corporate madness I was being pummeled by lately. FYI, in regard to that post? My team and I were never the bottom ones trying to just stay alive; we weren’t the top, either, but were nestled safely in the bosom of kind of in the middle of things.
One of my issues throughout my life is somewhat of an inability to perceive nuance very well. I don’t get it very well, and I generally fail to communicate it very well. If you want finesse, then I am not your guy. If you want to the point, I am your guy. I have, in the past, been told I am too “process oriented.” I have been told to take a more “holistic,” approach to things and people. Fair enough, I suppose. Although when something really urgent needs to be done, the process follower is usually the one that gets called upon.
Anyway back to the story. Saturday, one of my guys fell off his ladder. This can actually be a bad thing because people get hurt when that happens. Sometimes they do, and sometimes they don’t. I have fallen from mine several times over the years and never suffered any permanent effects.
So, I get a call from a CUSTOMER, telling me, “Your tech has fallen off his ladder, and he can’t move! Should I call an ambulance?” I asked to speak to him so we could figure out what we were going to do. Here is where the problem lies. Officially, I am supposed to ensure the safety and well being of the wounded, email the Accident group at our home office, and get the reporting process going. Unofficially, I am supposed to try really hard, without actually saying it, to convince people that they may not be as hurt as they think they are. Also unofficially, the company safety manager is supposed to get involved right away, not because he actually is needed, but he is highly trained in the art of nuance and finesse.
I am not. When a guy says, “My back hurts and my legs are numb, what should I do?” My answer, every single time is going to be, “What do YOU feel like you need to do?” The truth here, I am never going to unduly influence a guy who has just possibly hurt himself seriously. Back and head injuries are potentially bad. Oh yeah, I neglected to mention that on the way down, my guy put his head through the wall of the closet he was in. I may be Mr. black and white, follow the process guy, but I actually do care a lot about my guys, I care about their health and safety, and I care about doing the right thing for people. Those things matter, even if it cost a buck or two. I have gotten counseled in the past for letting my sense of rightness get in the way of “business.” In fact, I was actually told once that my “Christian morality,” needed to be set aside sometimes, when business decisions had to be made. Friends, we CAN’T set that aside, because is part of the definition of who we are, or should be.
And ultimately this did cost a buck or two. Emergency rooms and ambulance rides are not cheap. My guy is fine, very sore, but not permanently rearranged. I am happy to hear that because frankly, I was worried.
Anyway, long story short. Apparently, the cost of my instant decision to simply let a hurt guy determine what he needed to do was more than could be comfortably absorbed, so they fired me. Going on 11 years of competent, dedicated service and that’s it. Ironic, that a month ago I was told to not be so “process-oriented,” and now I am unemployed, for “not following proper process and procedure.” That danged nuance will get you every time.
Anyway, it’s all good. I was about tired of them anyway, as their love for the buck at the expense of humanity and the right thing was about to get the best of me. As the saying goes, “I was looking for a job when I found this one.” God’s got this, and I have a willing back and mind. Not worried. And oh yeah…..I can sleep tonight with a conscience that is clear, at least in this matter.